Posted in February 20, 2010 ¬ 4:27 pmh.admin
Human Resources and Organizational Behavior: Cases in Health Services Management: : This book will help current and future leaders prepare to tackle challenges arising from the changing delivery system. More than 60 concise case studies provide practice in handling a large variety of real-world problems. Ideal for group discussion, the cases allow rich discussions and varied interpretations. Case topics include the following: * Conflict management
* Managing groups and teams
* Coordination of communication with employees
* Negotiating organizational power and politics
* Managing strategic alliances
* Sexual harassment
– read more.
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Posted in February 20, 2010 ¬ 4:25 pmh.admin
Human Resource Director’s Corporate Communications Manual: With Models and Forms: : – read more.
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Posted in February 18, 2010 ¬ 6:22 pmh.admin
Improving Teamwork in Organizations: Applications of Resource Management Training: : This edited volume applies the excellent work done in Crew Resource Management (CRM) in the aviation industry to training teams in other organizations. CRM is not only a design for training, but it also has been evaluated over time and shown great success. This lesson should be transferred to other nonaviation settings, and this book was written with that goal in mind.
This book has two purposes. First, it provides those interested in designing and delivering resource management training with useful and practical information containing the latest thinking and guidance available. Second, it launches CRM training as a viable intervention that can be used to enhance teamwork and organizational effectiveness, as well as minimize human error in a wide variety of industries and organizations.
Written from experts in the field of training, this volume is organized into four sections that:
*address the foundation of resource management training;
*focus on the tools needed for design and delivery of resource management training;
*apply resource management training to several industries and domains (i.e., medical, naval, airlines); and
*look at the global issues, such as culture of organizations, national issues, and error in training.
– read more.
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